Financial Recoveries

At MacRobert Attorneys, our Financial Recoveries division provides a streamlined and professional approach to debtor account management. Our comprehensive debt recovery solution spans the full credit lifecycle—from early-stage arrears to legal enforcement. We specialise in early intervention—contacting debtors who are in arrears for as little as 30 days—implementing multi-channel communication strategies and formal written correspondence.

Through our expertly managed call centre operations, we have honed an effective debt recovery process that balances rehabilitation and persistence with legal intervention when required. By securing a promise to pay (PTP) early in the arrears cycle, we significantly improve our clients' recovery outcomes.

Why Our Collection Process Works

Our high recovery success rate and outstanding conversion ratios are driven by:

• A sophisticated and tailored debt collection program
• Comprehensive debtor tracing facilities (in-house and external)
• A motivated team of credit consultants focused on targets and results
• Prompt and consistent follow-ups on missed payments
• Automated multi-channel reminders
• Multiple, flexible collection strategies
• Detailed, transparent reporting on all operational metrics

We utilise a Customised Electronic Debt Collection Management System that adapts to each client’s specific needs. This system integrates traditional legal collection methods with modern call centre efficiencies, enhancing overall results. Our standing as a reputable law firm also provides psychological leverage, often leading to faster repayment and settlement.